Eclat Newyork Return Policy

At Eclat Newyork, we strive to provide the best quality products and ensure customer satisfaction. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free return process with a 100% cashback guarantee.

How It Works:

1. Record an Unboxing Video:
   To ensure a smooth return process, please record a video while unboxing your Eclat Newyork product. This video will help us assess the product's condition and quality upon receipt.
2. Share Your Concerns:
   If the product doesn't meet your expectations, share the unboxing video along with the details of your concern with our Customer Support Team at [eclat.newyorkk@gmail.com / +92320409814] or via DM on our social media channels.
3. Initiate the Return:
   Once we receive your video and review your request, we will initiate the return process. You can choose to send the product back, and we’ll handle the rest.
4. 100% Cashback Guarantee:
   After verifying your return, we’ll refund your purchase in full. The amount will be credited to your original payment method, or you can opt for store credit.

Important Notes:

• Returns must be initiated within 7 days of receiving your order.
• The product must be unused and in its original condition, including packaging.
• We reserve the right to deny returns if the product appears to have been used or damaged after delivery.

We are committed to ensuring your satisfaction with every purchase. If you have any questions about the return process, feel free to contact our customer support!